A comprehensive list of Frequently Asked Questions (FAQ’s) can be found on this site by clicking here. Should you, however, still have further questions, the following Rand Refinery contacts will be able to assist you.
| General enquiries |
| Rand Refinery / Switchboard |
| Tel: |
+27 11 418-9000 |
| Email: |
gold@gold.co.za |
| Analytical services and Technical assistance |
| Neil Harby |
| Tel: |
+27 11 418-9091 |
| Fax: |
+27 11 388 2058 |
| Email: |
technical@gold.co.za |
| Customer services/Assay Results |
| Caroline Wilson |
| Tel: |
+27 11 418-9148 |
| Tel: |
+27 11 388-8943 |
| Fax: |
+27 11 418-9237 |
| Email: |
customerservices@gold.co.za |
Depositing of material for refining and smelting and treatment
of by-products |
| Johan Laas |
| Tel: |
+27 11 418-9223 |
| Martin Griffin |
| Tel: |
+27 11 418-9221 |
| Tania Pelser |
| Tel: |
+27 11 418-9004 |
| Fay Dixon |
| Tel: |
+27 11 418-9032 |
| Fax: |
+27 11 418-9248 |
| Email: |
marketing@gold.co.za |
| Krugerrand queries |
| Mirella Giordano |
| Tel: |
+27 11 418-9094 |
| Fax: |
+27 11 252-9054 |
| Fay Dixon |
| Tel: |
+27 11 418-9032 |
| Fax: |
+27 11 388-4213 |
| Email: |
jewellery@gold.co.za |
| Media, PR and Website queries and suggestions |
| Nicola Barkway |
| Tel: |
+27 11 418-9011 |
| Fax: |
+27 11 252-9202 |
| Fay Dixon |
| Tel: |
+27 11 418-9032 |
| Fax: |
+27 11 388-4213 |
| Email: |
webmaster@gold.co.za |
| Precious metal sales and marketing |
| Johan Botha / Fay Dixon |
| Tel: |
+27 11 418-9032 |
| Fax: |
+27 11 418-9234 |
| Email: |
marketing@gold.co.za |
| Semi-manufactured jewellery products |
| Mirella Giordano |
| Tel: |
+27 11 418-9094 |
| Fax: |
+27 11 252-9054 |
| Email: |
jewellery@gold.co.za |
| Safety, Health, Environment and Quality |
| Raneeka Rampersadh |
| Tel: |
+27 11 418-9093 |
| Fax: |
+27 11 418-9241 |
| Email: |
sheq@gold.co.za |
| Vault facility (OR Tambo International) |
| Dalene Hind / Neels de Jager |
| Tel: |
+27 11 390-1604 |
| |
+27 11 390-2874 |
| Fax: |
+27 11 388-3818 |
| |
+27 11 388-3687 |
| Email: |
marketing@gold.co.za |
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