Brochure: Corporate Profile
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Brochure: Rand Refinery - A Brief
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Our company

Established by the Chamber of Mines of South Africa in 1920, Rand Refinery is the largest integrated single-site precious metals refining and smelting complex in the world.

Evolving from a local pure refiner of doré (a semi-pure alloy of gold and silver) to an internationally recognised and accredited global precious metals leader, we constantly pursue excellence and strive to maximise value across a wide range of value-added products and services.

Our offering extends across the precious metals value chain and begins with world-class smelting, refining and recovery of precious metals. From there, we fabricate a variety of products for investment, luxury products, industrial use and retail products. Our Germiston Gold Zone is the launch pad for young entrants into the gold jewellery industry, receiving skills training from various CSR initiatives of Rand Refinery.

Synonymous with integrity and quality, the Rand Refinery mark can be found on cast bars, minted bars, minted coins, coin blanks and medallions. The internationally acclaimed Krugerrand is the world’s premium bullion coin with over 60 million in circulation, making it one of Rand Refinery’s top investment products.

Acting as an agent for our precious metals depositing customers, we provide 24-hour turnaround assaying, state-of-the-art vaulting and international logistics services.

Our People

Integral to driving our pursuit of excellence and constantly refining our offering are the people of Rand Refinery.

A true family, we enjoy exceptional long-term loyalty matched to outstanding talent and immense experience. This allows us to retain crucial skills, unmatched expertise and in-depth knowledge. As a result, we can say we have truly travelled the road with our customers, building long-term customer relationships in the process. See our Employment Equity Policy.

Our Vision

Providing access to wealth across the world, through sustainable integrated metals management

At Rand Refinery, we offer a wealth of world-class value-added products and services. Our ambition is to ensure almost everyone benefits and enjoys maximum value – from the poorest farmer who can afford only 5g of gold to the wealthiest investor, from our depositing customers to our shareholders and valued employees.

Our ambitions are also global – we want to deliver our offerings across the world, not only to the wealthy developed markets, but the emerging economies as well. And we want to do this in a manner that is sustainable - through responsible and ethical products, modern technologies and processes, continuously developing our people and assisting the communities and environments in which we operate.

Our integrated metals management means that our focus is on the full value chain – from smelting to refining to fabrication, handling a wide range of complex metals.

Our Mission

Rand Refinery is a fully integrated precious metals management company, offering comprehensive, cost-effective and competitive services in the areas of refining, smelting, treasury, logistics and the fabrication of value-added products. Mindful of our African roots and of our responsibility to the communities within which we operate, Rand Refinery has kept pace with global industry dynamics while maintaining our world-class standards for safety, quality, reliability and integrity.

Our Values

Our values, which reflect a set of shared beliefs, have been developed in consultation with our employees. They provide guidance for how we operate and conduct ourselves.

  • Accountability
  • Integrity
  • Perfection
  • Customer Satisfaction
  • Respect
  • Responsibility

Our mindsets:

  • SSHEQ - I take personal responsibility for security, safety, health, environment and quality

  • Ubuntu - I am honest, respectful, mindful of our diversity ad behave with integrity in my daily interactions

  • Accuracy and precision - Every milligram counts for me

  • Delivery Culture - I am accountable and results orientated

Policies and Procedures

Rand Refinery's values provide the framework for the development, implementation, maintenance, monitoring and review of company policies and procedures.

Policies currently in place include the following:

  • Ethics policy
    This policy states Rand Refinery's business principles and the manner in which the company and its employees conduct themselves to promote honesty, fairness and integrity.

  • Confidential reporting (whistle-blowing) policy
    This policy provides a way for employees and other interested parties to report practices that may be in conflict with Rand Refinery's business principles and company values, or which may constitute unlawful conduct, financial malpractice or dangers to the public or the environment. See the Whistleblowing Policy.

  • SHEQ policy
    This policy acknowledges Rand Refinery's responsibilities to employees and all other stakeholders with respect to safety, health, the environment and quality (SHEQ). See the SHEQ Policy 2017

  • HIV/Aids management policy
    The management of HIV/Aids at Rand Refinery is based on three goals:

    • implementing and maintaining a successful HIV/Aids management programme
    • keeping abreast of latest developments in treatment
    • keeping people informed of these
    See the Chronic Contagious and Communicable Disease Policy

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